Gladys CAMPION

Coordination of global project and team to ensure a good quality and result for our customer all around the world.

- Elaboration de contrat de location clients B2B
- Suivis des Grands Comptes (Luxe et autre)
- Relances clients
- Gestion opérationnelle et administrative des comptes
- Fidélisation client
- Gestion des litiges

• Gestion du show-room, de la collection, des envois shopping et visuels presse France Belgique et Hollande
• Veille et analyse des retombées prints, digitales et influenceurs TOD'S (France, Belgique & Hollande)
• Benchmark et analyse des collaborations digitales / influenceur sur les concurrents de la marque TOD'S
• Gestion des listings presse France, Belgique et Hollande
• Gestion des reportings des sorties shoppings et parutions obtenues

- Management of the show-room, the collection, the shopping consignments and press visuals France Belgium and Holland
- Monitoring and analysis of print, digital and influencers TOD'S (France, Belgium & Holland)
- Benchmark and analysis of digital collaborations / influencer on TOD'S brand competitors
- Management of press listings in France, Belgium and Holland
- Management of reports of shopping outlets and publications obtained

• Gestion ADV export international (liasses documentaires) / mise à jour des balances de paiements
• Échanges B2B et B2C / rédaction de la Social Media Global Review
• Vente & aide à l’organisation d’évènement boutique / merchandising
• Coordination des opérations boutiques / Prise de commande
• Gestion et optimisation des Market Place (Deliveroo, La Fourchette, TooGoodToGo, Epicery)
• Gestion des remontées boutiques / Reporting mensuels CA et autre
• Assistante chef de projet sur l’ouverture des boutiques Poncelet (back-up décembre)

- International sales administrations
- Boutique Coordination
- Help in the development and setting up of a boutique event (tasting, boutique discovering, benchmark (sometimes))
- Sales and boutique back up / merchandising
- Market Place plateform management (Deliveroo, Too Good To Go...)
- Order taking
- Customers' feedback

• Marketing : journalisation du CA, objectifs de vente
• Gestion de la communication interne/externe sur la DV4 (Secteur Enfant/Maison)
• Merchandising / Benchmark
• Organisation d’évènements clients
• Management d’équipe (environs 300 collaborateurs), assistance globale sur le terrain

- Benchmark
- Management
- Merchandising
- Relation client
- Administratif
- Communication
- Marketing

It was a seasonal job in the retail sector in Carrefour. I used to learn how to have a good customer relationship to give them good advices if they need it. I also learnt how to do an inventory management, how to chose what you put in the shelf depending on the period (summer collection, discount...)

- Merchandising
- Customer relationship
- After sales services
- Direct Sale
- Local Sport Project (quantitative & qualitative studies)
- Color Run Martigues (products ambassador, run participation)

It was an internship in sales in thechnology, and high tech (laptop, phones, electronic materials, television, in English and in French).
I was also allowed to reorganised the selling point in order to make it more pleasant for customers. It helps me to show my creativity in store (merchandising).
Moreover, I had to realise a price comparison between Carrefour and Darty.